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 Privacy Statement last updated: April, 2007

Who are "we"?

In this Privacy Statement, all references to "we". "us", and "our" refer to ITE Services.

Introduction

At ITE Services, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience.

This Privacy Statement explains data collection and use practices of this web site; it does not apply to other online or offline ITE Services sites, products or services. This Privacy Statement covers our treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy also covers our treatment of any personally identifiable information that our business partners share with us or that we may collect on a partner's site.

This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. By using this site, you consent to the data practices described in this statement.

Law

We understand the need to safeguard your personal and financial information, and respect your rights under the New Zealand 1993 Privacy Act and Australian 2001 Privacy Act.

Information Collection

We will collect personal information if you choose to access this site. The personal information we collect can include all or some of the following: your name, job title, company or organization name, work e-mail, work phone, work address and information about your job function. These details are collected for the purpose of providing our services to members and clients; selling and marketing our products and extended range of services; processing bookings; and processing payments for membership, services and products. We may also use personal information to apply customer/member satisfaction surveys and events such as "loyalty" programs. From time to time, ITE Services enters into strategic alliances to improve member services. Information collected may be used by those strategic partners where ITE Services is satisfied with the privacy protocols of that partner.

When you visit the site, certain anonymous information about your visit is automatically captured. This information includes the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the site; the pages that you access while at the site and the Internet address of the web site from which you linked directly to our site. None of this information is personally-identifiable. This anonymous information is used to help improve the Site, analyse trends, and administer the site, and is discarded when this process is completed.

We may also receive personally identifiable information from our business partners for the purpose of fulfilling your requests on their behalf.

Cookies

We may use ‘cookies' to provide you with access to specific information and services from our website, and to serve you better when you return to it. A cookie is a small data file that the website sends to your browser, which may then store it on your system for later retrieval by our site(s). Cookies track your movements through different websites; we record through cookies your name and your email address only unless otherwise specified on specific parts of our web site(s). Cookies are widely used on websites to help with navigation and to help personalise your experience when you visit a website. You can also obtain more information on the Internet, for example by visiting www.microsoft.com or www.netscape.com.

You should be able to instruct your browser not to accept cookies, or to notify you when you receive them. You do not need to accept cookies to access our services on the Internet, but if you choose not to accept them, some information may not be available to you.

Information Use

The personal information we collect will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. This may include using the personal information to provide you with important information about the product or service that you are using, including critical updates and notifications; to improve the product or service. We also use the information we collect to make a site or service easier to use.

Except as otherwise described in this statement, personal information you provide on this site will not be shared outside of ITE Services, and it's affiliate companies without your permission.

ITE Services, will not sell or rent your personally identifiable information to anyone. We may disclose personal information if required to do so if: (a) we have your consent to share the information; (b) we need to share your information to provide the product or service you have requested; (c) we need to send the information to companies who work on our behalf to provide a product or service to you. (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us); (d) we respond to subpoenas, court orders or legal process; (e) we find that your actions on our web sites violate our Terms of Service, or any of our usage guidelines for specific products or services.

Personally identifiable information collected on this site may be stored and processed in New Zealand or Australia or any other country in which ITE Services or it's affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside our country.

Your ability to access your personal information

You may request deletion of your personal information in writing. Your personal information will be deleted but it will remain in our archived records. Please direct such request to:

Security

ITE Services strictly protects the security of the personal information you provide. Personal information we collect is stored in password-controlled servers with limited access, and we carefully protect this information from loss or misuse, and from unauthorized access, disclosure, alteration, or destruction.

When sensitive personal information (such as username, passwords or credit card information) is transmitted over the Internet, it is protected through the use of encryption, such as Secure Socket Layer (SSL) protocol.

Contracting Out Data

We do not contract our data storage or processing functions. If this function is contracted out, we will take measures to protect the information by specific and legal restraint contracts.

How we use e-mail

We may from time to time contact you by e-mail about operational matters on your accounts. We will not divulge personal account information through Internet e-mail. Internet e-mail is not secure; Internet Service Providers or others could monitor your e-mails.

We do not use or tolerate 'Spam' (unsolicited commercial e-mail). We only use e-mail for marketing purposes with your consent. We may from time to time offer you a chance to opt-in to receive certain information and updates from us. You may at any time opt-out from all or some types of information through this channel. You can amend your details by returning the opt-out e-mail.

Changes to this Privacy Policy

We may occasionally update this Privacy Statement. When we do so, we will also revise the "last update" date at the top of the Privacy Statement. We encourage you to periodically review this Privacy Statement to stay informed about how we are protecting the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Statement and any updates.

Copyright

The copyright in this site is owned by © 2005 ITE Services. All rights reserved. You may electronically reproduce and store the site's contents solely for the purposes of viewing the site, or saving its content. However, if you want to display or distribute the content or any of the pages of the site in public or in such a way that they will be accessible to the public (including reproduction in any form on the Internet), you must first obtain ITE Services' permission.

What happens if you choose not to provide personal information?

You are not obliged provide ITE Services with your personal information - however, withholding personal information may prevent us from providing you or your organisation with a full range of our services.

Complaints

If you have any complaints about our privacy practices or wish to make a complaint about how personal information is managed please contact our privacy officer at privacy@OnGuardSafetyTraining.com. Complaints will be handled under the ITE Services Privacy Complaints Policy.

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